Question 1

How quickly does Devian respond to inquiries?

Accepted Answer

We respond to all inquiries within 2 hours during working hours. You can also reach us via WhatsApp at +91 7024806451 for faster replies.

Question 2

What information should I include in my contact message?

Accepted Answer

Please include your business type, project requirements, budget, and expected delivery timeline so we can provide the most accurate estimate.

Question 3

Can I get a free quote for my project?

Accepted Answer

Yes. All consultations and project estimates are completely free. We analyse your requirements and provide a transparent quote with no obligation.

Question 4

Why don't you show fixed prices?

Accepted Answer

Because every project is different. Showing a fixed price for something as complex as software development would mean either overcharging simple projects or underdelivering on complex ones. We analyse your specific needs first, then give you a fair, transparent quote.

Question 5

Is the project analysis really free?

Accepted Answer

Yes, completely. Our initial analysis and quote is free with no obligation. We understand your project, estimate the effort, and send you a detailed breakdown — you only commit if you're happy with it.

Question 6

How long does it take to get a quote?

Accepted Answer

For most projects, we get back to you with an initial estimate within 24–48 hours. For larger enterprise projects that require a discovery session, we'll schedule a call and provide a detailed proposal within 3–5 business days.

Question 7

What factors affect the final price?

Accepted Answer

Project complexity, number of pages & features, custom integrations required, delivery timeline, expected traffic/scale, and the level of ongoing support you need. All of these are evaluated before we quote anything.

Question 8

Can the price change after the quote is given?

Accepted Answer

No. Once we agree on a scope and provide a quote, the price is fixed. If you decide to add features or expand scope mid-project, we'll discuss it openly and agree on any additional cost before proceeding.

Question 9

Do you offer custom services for big companies?

Accepted Answer

Absolutely. Enterprise projects go through a discovery session where we deep-dive into your requirements. The quote reflects the full picture — team size, timelines, security, integrations, and long-term support.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, PayPal, and direct bank transfers for our corporate partners.

Question 11

Is there a money-back guarantee?

Accepted Answer

We offer a 30-day money-back guarantee. If you're not completely satisfied with our service, we'll provide a full refund — no questions asked.